The Analysis of Antenatal Care During Covid-19 Pandemics in The Working Area of Public Health Center of Tangerang City
DOI:
https://doi.org/10.37506/ijfmt.v14i4.12883Keywords:
Service Quality, Antenatal Care Scope, Covid 19, public health care center.Abstract
Covid-19 spreads from one person to another person through close contact in the form of droplets to
respiration track. The physiological changes that happen to the body system is primarily on respiration and
immune system. Such changes give higher possibility on pregnant mothers to be infected by covid-19. In
order to decrease the infection risk, national policy suggests to omit hospital visit which is not important and
changes it into distance care or virtual visit using phone or video call. Quality Antenatal Care (ANC) service
is a service provided to pregnant mothers according to the service standard. Quality service is formed from
service quality dimension. This research was carried out using analytical survey through cross sectional
approach. The research population was all pregnant mothers in the working area of Public Health Center of
Tangerang City chosen through total sampling. The data were collected using questionnaire (google form).
Research finding resulted that during Covid-19 pandemics, there was 72.2% of the subjects who obtained
suitable Antenatal Care. The research concluded that service quality of ANC during Covid-19 pandemics
was in accordance with the service guidelines established by the government.
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