Instruction Program for Nurses Knowledge about Applying the Communication Strategies (SBAR) in Critical Care Units
Keywords:Instruction, Communication Strategy (SBAR), Nurses Knowledge, Critical Care Units.
Background: Effective communication can improve patient care and safety by ensuring complete and
correct information transmission and preventing misrepresentation and misinterpretation of patientcentered
data. Situation, Background, Assessment and Recommendation (SBAR) is the one of the most
effective communication strategies that used in transmitted the clinical information between the health
Objectives of the Study: Present study aims to determine the effectiveness of Instruction program on
nurses’ knowledge regarding communication strategy (SBAR) and find out the association between
the effectiveness of instruction program and nurses’ level of education, year of experiences, year of
experiences in critical units and training course.
Methodology: A pre-experimental study design was carry out in the critical care units of Imam Al-
Hussein Medical City at Holy Karbala City between the periods 17th of September 2020 to 25th of May
2021. A non-probability (purposive) sample of (25) nurses were selected based on the study criteria.
Results: The results of the study indicated that there were high statistically differences between the
pre and post-test of the instruction program related to the communication strategy. The study found a
high statistically significant relationship between the effectiveness of the instruction program related
to the communication strategy, educational level, training courses for nursing documentation, years of
experience in nursing, and years of experience for nurses in the critical care units.
Conclusion: The study concluded that the instruction program had a positive eefect on nurses’
knowledge concerning communication strategy (SBAR).
Recommendations: Testing the current program on a wide group of health-care providers in hospitals.
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