Knowledge and Frequency of Experience of Workplace Incivility among the Staff Nurses


  • Kanitha D.1 , Poonam R. Naik2



Workplace incivility, staff nurse, knowledge, experience.


Now a day’s health care setting shows increase in incidences of workplace incivility. Workplace incivility

has a greater impact on quality of nursing care by causing stress and dissatisfaction of job among the staff

nurses. The present study was conducted to assess the knowledge and frequency of experience of workplace

incivility among the staff nurses. Quantitative cross-sectional descriptive survey approach was used to

conduct the present study. A total of 34 staff nurses were selected by convenient sampling technique from the

wards and ICU of selected Multi-speciality hospital. Structured self- administered knowledge questionnaire

was used to collect the data regarding knowledge and frequency of experience of workplace incivility.

Findings of the study showed that mean age of the participants was 32 years. Majority (91%) were females

and they studied General Nursing and Midwifery. Majority (76%) of the participants had up to 15 years of

working experience and 44% of them were temporary employees. Almost 56% of them were working 8

hours per day. Assessment of knowledge regarding workplace incivility revealed that the majority (82%) of

the staff nurses had inadequate knowledge regarding workplace incivility and majority (77%) experienced

incivility in their workplace.

Author Biography

Kanitha D.1 , Poonam R. Naik2

1 Lecturer, College of Nursing NIMHANS, NIMHANS, Bangalore, India, 2Professor, Dept. of Community Medicine,

Yenepoya Medical College, Yenepoya (Deemed to be University), Mangalore, India