The Mediating Effect of Wisdom in the Relationship between Self-leadership and Quality of Service of Caregivers caring for Patients with Impaired Mobility and Elderly with Dementia
Keywords:Self-leadership; Quality of service; Wisdom; Dementia; Elderly; Caregivers; Mediating effect
Background/Objectives: The purpose of this study is to analyze the mediating effect of wisdom in the
relationship between self-leadership and quality of service in caregivers who provide nursing services to
patients and elderly.
Methods/Statistical analysis: The subjects of this study were 96 caregivers from January to February
2021. Data analysis is performed using SPSS Win 25.0 program, and were analyzed by correlation between
variables by Pearson correlational coefficients, and factors affecting service quality and mediating effects by
multiple linear regression and Sobel test.
Findings: As a result of regression analysis to test the mediating effect of wisdom, in step 1, self-leadership
had a significant effect on wisdom (?=.73, p<.001), in step 2, self-leadership affected the quality of service
(?=.59, p<.001), in step 3, self-leadership had a positive effect on the quality of service (?=.26, p=.022), and
wisdom also had a positive effect on the quality of service (?=.46, p<.001) and showed 44.9% explanatory
power. It was found that wisdom has a partial mediating effect.
Improvements/ Applications: Education and training are needed to increase self-leadership and wisdom
in caregivers in charge of visiting care. In particular, caregivers need to make efforts to acquire wisdom in
their daily lives.
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