Influence of Employee Relationship Unit on Team Intention:A Case Study in Implementation of Patient Safety Program
Keywords:employee relationship, intention, patient safety, hospital management.
Incidencesregarding patient safety still occur,and not all are reported to the Hospital Patient Safety
Committee. The aim studyto analyze the employee relationship influences the work unit staff’s intention in
implementingthe patient safety program—the study was conducted bythe quantitative design of observational
analytics and through a cross-sectional staff approach. The research sites includedSidoarjo Regional Hospital,
Anwar Medika Sidoarjo Hospital, and Ahmad Yani Surabaya Islamic Hospital. The research collects data
during May–July 2019. The variables consist of employee relationship as the independent variable and
intention as the dependent variable. The results show that the development stage’s employee relationship
was broadly establishing (46.51%), whereas, for the relationship stage, it was a majority of trusts (72.09%).
The source intention stage was mostly personal intention(62.79%), and at the intention level, most of the
distal intention was 84.88%. The leadership type affects theworking unit staff’s discretionto implement
patient safety programs in hospitals, with employee relationships as a variable mediator.The study concluded
that the employee relationships had a significant influence on the working unit staff’s intention in hospitals
to carry out patient safety programs. However,employee relationships affect the work unit staff’s intention
to carry out the patient safety program.
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