Assessment of Patients’ Satisfaction with Fixed Partial Denture and its Correlation with Patients’ Evaluation of Clinicians

Authors

  • Uswah Khan
  • Pankaj Dhawan
  • Piyush Tandan
  • Meena Jain

DOI:

https://doi.org/10.37506/ijfmt.v16i1.17660

Keywords:

Dental patients, fixed prosthesis, oral health, satisfaction

Abstract

Introduction: Patient satisfaction affects clinical outcomes, patient retention, and patient-centered delivery of quality health care. It is a very effective indicator to measure the success of doctors and healthcare organizations. Hence, the present study was designed to investigate the relationship between patients’ satisfaction with Fixed Partial Denture and their perception regarding their clinicians’ in a dental school in India.
Methods: A cross-sectional survey was carried out among 250 patients attending the OPD of the Department of Prosthodontics of a dental college in Faridabad, India. Patients having atleast3 unit fixed prosthesis were interviewed regarding the demographic details, oral hygiene aids used, and dental care utilization. Patient satisfaction questionnaire and patients’ evaluation of dentist questionnaire was also administered. Data were statistically analysed using SPSS version 21.0 and significance was set at p<0.05
Results: The overall PSQ score for the present study was 6.58+0.59. It was higher in males and increased with social class. Most of the patients agreed or strongly agreed with positive dentist conduct. There was a strong positive correlation between patient satisfaction scores and patient agreement with the dentist.
Conclusion: The majority of patients were satisfied with the services received at the facility. Social class was associated with a difference in the level of patient satisfaction

Author Biographies

Uswah Khan

1Post Graduate Student, Department of Public Health Dentistry & Research and Innovation Catalyst, Manav Rachna Dental College, FDS, MRIIRS, Faridabad. India

Pankaj Dhawan

Professor & Head of Department;Department of Public Health Dentistry & Research and Innovation Catalyst, Manav Rachna Dental College, FDS, MRIIRS, Faridabad .India

Piyush Tandan

Professor Department of Public Health Dentistry & Research and Innovation Catalyst, Manav Rachna Dental College, FDS, MRIIRS, Faridabad Haryana India

Meena Jain

Professor and Head of the department; Department of Public Health Dentistry & Research and Innovation Catalyst, Manav Rachna Dental College, FDS, MRIIRS, Faridabad Haryana India

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Published

2021-11-30

How to Cite

Uswah Khan, Pankaj Dhawan, Piyush Tandan, & Meena Jain. (2021). Assessment of Patients’ Satisfaction with Fixed Partial Denture and its Correlation with Patients’ Evaluation of Clinicians. Indian Journal of Forensic Medicine & Toxicology, 16(1), 1210–1218. https://doi.org/10.37506/ijfmt.v16i1.17660