Factors Affecting Nurse Performance in Medical Ward

Abstract

Context: Nurses are the world’s fastest-growing professions. The number of registered nurses increases
every year. Nurse performance becomes the determinant of a hospital’s accountability. Factors affecting
performance were divided based on their perspectives: individual differences, situational, and regulation.
This research was analytic descriptive study with cross-sectional approach. The study was conducted in
dr. H. Andi Abdurrahman Noor General Hospital, Indonesia from September to October 2017. The sample
consisted of 24 nurses in the medical ward. An open-ended structured questionnaire was used as an instrument
of data collection. Design the questionnaire based on observations of the literature that has been presented.
Data were analyzed using a cumulative percentage system and presented in tables. Some respondents were
dissatisfied with his personal appearance. This was influenced by eleven factors, with the most important
factors were overwork, lack of facilities, and inability to control stress. From a situational perspective,
some factorsaffecting nurse performance were workload (83.3%), facilities (66.7%), cooperation (29.1%),
and work environment (12.5%). Supervision (45.8), salaries (37.5%), service fee (45.8%), and rewards
(12.5%) were grouped according to the regulation perspective. While the ability (54.1%), skills (12.5%), and
motivation (8.3%) had an individual impact.