The Relationship between Patient Care Management and Nurse Job Satisfaction in a Regional Hospital
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Abstract
The hospital’s demand to increase nurse job satisfaction is influenced by various factors including the
implementation of good patient care management. In nursing professional development, job satisfaction
provides guidelines for various hospital services. This study aims to determine the relationship between patient
care management and nurse job satisfaction. A cross-sectional study was conducted among 303 nurses working
in a regional Hospital in Indonesia. The demographic data were collected using the patient care management
questionnaire on the Main Duties and Functions of the case manager for the Hospital Accreditation Commission
while information on job satisfaction was assessed through the Minnesota Satisfaction Questionnaire, then the
analysis was carried out with the Chi-Square Test. The bivariate test showed that patient care management has
a p-value of 0.004. There was a relationship between patient care management and job satisfaction. Based on the
results, nurses need to understand patient care management from the case manager’s perspective to increase
their job satisfaction.