Model Development of Telemedicine for Hypertension Patients in a Rural Primary Healthcare Center in Thailand: A Qualitative Study

Main Article Content

Tassana Thammaros
Nutta Taneepanichskul


Background: Hypertension services were disrupted by the COVID-19 pandemic. Telemedicine was heavily 
used to overcome this disruption. The aims of this study were to describe a typical hypertension 
service and recommendations for telemedicine development for hypertension patients in a rural, 
Sub-District-level, primary healthcare center.
Methods: A qualitative case study was utilized. In-depth interviews were conducted with healthcare 
staff at a rural primary healthcare center in April 2023. The interview process was continued until 
data saturation had been achieved. Data from the interviews were assessed via the triangulation 
method. Analytic induction was used to analyze the data.
Conclusion: The total number of participants was 10 persons (3 male and 7 female). The median age 
was 42 years old (min. 32, max. 58). The qualitative results revealed that participants believed 
that telemedicine provided adequate hypertension services. The patients’ data was sent from the 
primary healthcare center to the secondary hospital (Provincial level) via the internet system. 
Communications between the patients and doctors at the provincial hospital were executed via video 
calls. All services were performed and completed at the primary healthcare center. The use of 
telemedicine by Sub-District healthcare hospitals could mitigate the limitations of traditional 
care, such as the lack of physicians, delays in treatment, and limited medical equipment. The 
engagement of stakeholders was the key factor in the success and sustainability of the program.

Article Details

How to Cite
Model Development of Telemedicine for Hypertension Patients in a Rural Primary Healthcare Center in Thailand: A Qualitative Study. (2024). International Journal of Nursing Education, 16(2), 38-44.
Author Biographies

Tassana Thammaros

College of Public Health Sciences, Chulalongkorn University, Bangkok, Thailand

Nutta Taneepanichskul

College of Public Health Sciences, Chulalongkorn University, Bangkok, Thailand

How to Cite

Model Development of Telemedicine for Hypertension Patients in a Rural Primary Healthcare Center in Thailand: A Qualitative Study. (2024). International Journal of Nursing Education, 16(2), 38-44.


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